Private Consult Terms & Conditions

  1. Our appointment booking system will guide you to your nearest available time for the service you want.
  2. Services must be booked by customers aged 21 or over. For services booked on behalf of another, the person attending the appointment will be deemed to have accepted any attendant terms and conditions relating to that service appointment.
  3. Appointments are for one person or location unless otherwise arranged.
  4. Appointments are made for a specific service, so they cannot be transferred to other services.
  5. We reserve the right to refuse any appointment booking or to carry out a service appointment if a customer has behaved in an inappropriate, misleading or abusive manner, or if they have canceled their appointment more than once without good reason.
  6. All appointments booked are subject to availability, and we aim to make sure that we keep every appointment booked. If for any reason we’re unable to keep our appointment with you, we’ll contact you straight away and make every attempt to find a convenient alternative appointment to suit you.
  7. If you’re late for an appointment, we will reschedule one more time if you gave us 24-hour advanced notice.
  8. If you cancel an appointment within 48 hours of the appointment date, we will reschedule. (One-time only).

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